Buy Car Parts Vehicle Parts
Our interest: we earn a commission if you buy through the link on this page. It costs you nothing. Everything below about the company structure, the postage costs and the core charge is reported as the site publishes it, including the parts that may put you off.
Buycarparts.co.uk is a big, properly built catalogue. It claims “over 5,000,000 car parts”, it finds them from your registration number or by make, model and engine, and prices are shown inclusive of 20% VAT with delivery at £8.45, free above £130. For common service items that is a competitive way to shop.
The thing to understand before you order is who is on the other end. The site owner is Partex Global GmbH of Gewerbering 38a, Röttenbach, Germany, registered at the District Court of Fürth under HRB 21524. The actual seller is a different German company again: AUTODOC SE of Josef-Orlopp-Straße 55, Berlin, named on the site as “the vendor of the products and exclusive contracting partner for sales contacts”.
No UK company is named anywhere — no Companies House number, no UK address, and no telephone number on the contact page. The .co.uk domain and the sterling prices are the only British things about it.
| Site owner | Partex Global GmbH, Gewerbering 38a, Röttenbach, Germany |
|---|---|
| Seller of the goods | AUTODOC SE, Josef-Orlopp-Straße 55, Berlin — the contracting party |
| Commercial register | District Court of Fürth, HRB 21524; AUTODOC at Berlin Charlottenburg, HRB 247677 B |
| UK company | None named anywhere on the site |
| Range claimed | Over 5,000,000 car parts |
| Delivery under £130 | £8.45 |
| Free delivery | Over £130, but not on bulky items, tyres or core parts |
| Tyre delivery | £1.99, and tyre prices do not count towards the £130 |
| Islands | £15.00 to the Isle of Man, Jersey or Guernsey |
| Carrier | EVRI — the only one named |
| Dispatch | 1–2 days in stock, 2–4 if the part is at a supplier warehouse |
| Next-day delivery | Not offered; no cut-off time is published |
| Northern Ireland and Highlands | Not mentioned at all, as a price or an exclusion |
| Returns window | 14 days, no reason needed, notice to AUTODOC SE in Berlin |
| Return postage | Paid by you; non-postable items estimated at your shipping cost plus 10 EUR |
| Restocking fee | None published |
| Core charge example | £25.39 inc VAT, refunded once the old part reaches the warehouse |
| Core examination | Result within 6–8 weeks; 12 months to return the old unit |
| Fitment | Registration number, or maker, model and engine. No VIN lookup |
| Phone number | None published, despite 7am–8pm weekday service hours |
What delivery costs, and how long it takes
The postage table is short and clear, which is more than many rivals manage:
| Destination or order value | Charge |
|---|---|
| UK orders under £130 | £8.45 |
| UK orders over £130 | Free, excluding bulky items, tyres and core parts |
| Tyres | £1.99, charged separately from the order total |
| Isle of Man, Jersey or Guernsey | £15.00 |
Read the free-delivery line twice. It “excludes bulky items, tyres, or core parts”, so a £200 order containing an exchange part will still carry postage. Tyre delivery is quoted at £1.99 with the note “Tyre price not included in total order amount”, which means tyres do not count towards the £130 either.
In-stock items are “shipped within 1-2 days” of payment, with another one to two days if the part sits in a supplier’s warehouse rather than theirs. Weekend orders wait for Monday, because, as the site puts it, “delivery companies do not work on weekends”. The only carrier named is EVRI.
Three things we looked for and could not find: no order cut-off time, no next-day or Saturday option, and no mention of Northern Ireland or the Scottish Highlands at all — neither as a surcharge nor as an exclusion. If you are in either, ask before ordering rather than assuming the £8.45 applies.
So the realistic timeline for a UK buyer is two to four working days, with no way to pay for speed. For a brake job booked in for Saturday morning, that is a planning risk rather than a bargain.
Returns: a 14-day right, and you pay the postage
The headline is good: “You have the right to withdraw from this contract within 14 days without giving any reason.” No excuses required, no restocking fee published anywhere, and no clause banning the return of electrical parts — two exclusions that are common in this trade and absent here.
The cost side is less comfortable. “You will have to bear the direct cost of returning the goods”, and the notice goes to AUTODOC SE in Berlin. For a small filter that is a stamp. For a brake disc it is international parcel postage, paid by you, to decide you did not want it.
For anything that cannot go in the post, the site estimates the cost as “the shipping costs paid as part of the order plus 10 EUR”. That is a euro figure on a sterling website, which tells you how much of this policy is a straight translation of the German original.
Two conditions to note before you unwrap anything. You are “liable for any diminished value of the goods” if you handle them beyond checking how they work, and “if the original package will be damaged, you may have to recompense the value deduction”. Open the box carefully and keep it.
On fitted parts there is no outright ban, but there is a warning: the policy notes case law to the effect that installing vehicle parts counts as going beyond inspection. In plain terms, bolt it on and you may get back less than you paid. Test-fit without fluids and without torquing anything down if you can.
There is no right of withdrawal on goods “that are non-prefabricated” — made or configured to your order — and damaged hazardous items such as leaking batteries cannot be returned at all.
One gap we should flag because it matters: we could not find any warranty or guarantee length published on the returns, exchange or product pages we read. Plenty of parts carry a manufacturer’s warranty, but the shop states no period of its own.
The core charge, explained properly
If you buy a reconditioned part — a starter motor, alternator, steering rack, turbo — you will meet a core charge, and this is the part of the site worth reading before you spend. The example the site publishes is £25.39 including 20% VAT, added on top of the part price as a deposit on your old unit.
How it works, in their words and in order:
- The charge “will be fully refunded after your old part has arrived at our warehouse” — in Berlin.
- You have 12 months from purchase to send the old part back. Miss it and the deposit is kept.
- Once your parcel arrives, they report the result of the examination within six to eight weeks.
- If the old unit fails examination, the charge is not refunded. You then have two months to ask for it back, at their cost, after which it is scrapped.
Add that up and the worst case is this: you pay the deposit today, post a heavy part to Germany at your own expense, wait up to two months for a verdict, and lose the deposit anyway if your old unit is judged unusable. Core exchange is normal across the industry; the six-to-eight-week examination window and the self-funded international postage are the specific terms here, and they are why the free-delivery threshold excludes core parts.
Practical advice: photograph the old unit before you box it, send it tracked, and keep the receipt until the refund lands.
Finding the right part, and paying for it
The fitment tool is the strongest part of the site. You can search by registration number — “Find car parts by registration number” — or step through maker, model and engine. There is no VIN lookup, which is the one method that resolves mid-year specification changes, so for anything where the manufacturer changed supplier mid-production, check the dimensions on the listing against the part you are removing.
And do check them, because the site publishes no statement about who is responsible for choosing the right part. We looked. Some rivals say plainly that the customer carries that risk; this one says nothing either way, which is not the same as saying you are covered.
Two real listings, seen on 8 October 2026, to give you the pricing level:
- MANN-FILTER CU 1719 pollen filter, 224 × 189 × 25 mm — £13.38
- MANNOL Defender 10W-40, 5 litres — £30.48, or £6.10 a litre, though it was marked out of stock when we looked
Both are inclusive of 20% VAT and exclusive of delivery, which is how the whole site prices. Payment is by Visa, Mastercard, American Express, PayPal or bank transfer, and there is “no additional fee when paying via PayPal”. No Klarna, no Clearpay, and no trade or business account that we could find.
Customer service hours are published — Monday to Friday 7am to 8pm and Saturday 7am to 4pm — but there is no phone number to use them on, and the email address on the imprint is obfuscated so it cannot be read or copied.
What buying from a German seller means in practice
None of this makes Buycarparts a bad shop. AUTODOC is one of the larger parts retailers in Europe, the catalogue is deep and the prices are keen. But the structure changes three practical things, and you should price them in.
Returns go abroad at your expense. That is the single biggest cost difference against a UK seller with a free returns label. On a £13 filter it is irrelevant; on a £120 part you ordered in error it can swallow a tenth of the value.
There is nobody to ring. No phone number, no UK address, and a contact form as the way in. If a part arrives broken on the morning your car is on the ramp, that is a slow conversation.
Enforcement is harder. Your contract is with a company registered in Berlin, so a dispute you cannot settle by email is a cross-border problem rather than a county court one. The sensible protection costs nothing: pay by credit card or PayPal, and keep the order confirmation, the photographs and the postage receipts.
Our honest summary of when to use it: yes for planned maintenance you are ordering a week ahead — filters, oil, pads, discs, bulbs, wipers — where the saving is real and a delay costs you nothing. Be more careful for anything urgent, anything heavy, anything with a core charge, and anything where you are not completely certain of the part number.
Where it wins
- A claimed five million parts, searchable by registration number
- £8.45 delivery and free over £130 on ordinary parts
- Prices shown inclusive of 20% VAT, so the figure you see is the figure you pay before postage
- A 14-day right to withdraw with no reason required and no restocking fee published
- No electrical-parts exclusion on returns, unlike much of the trade
- Core exchange is offered on reconditioned units, with the deposit stated up front
- The core charge is fully refunded once the old part is examined and accepted
- Visa, Mastercard, American Express, PayPal and bank transfer, with no PayPal surcharge
- Service hours run to 8pm on weekdays and 4pm on Saturdays
- Tyre delivery is only £1.99
Where it falls short
- No UK company, no Companies House number and no UK address anywhere on the site
- Your contract is with AUTODOC SE in Berlin, so a dispute is a cross-border one
- No telephone number at all, and the imprint email is obfuscated
- You pay the return postage, and returns go to Germany
- Return cost for non-postable goods is quoted in euros on a sterling site
- No next-day or Saturday delivery, and no published order cut-off time
- Northern Ireland and the Scottish Highlands are not mentioned at all
- Free delivery excludes bulky items, tyres and core parts
- A core charge can take six to eight weeks to resolve, and is kept if your old unit fails examination
- You may owe a deduction for diminished value if you fit the part, or even if you damage the box
- No warranty or guarantee length is published by the shop
- No VIN lookup, and no statement about who is responsible for choosing the right part
- No trade or business account, and no Klarna or Clearpay
Common questions
Is Buycarparts a UK company?
No. The site owner is Partex Global GmbH of Röttenbach, Germany, registered at the District Court of Fürth under HRB 21524, and the seller of the goods is AUTODOC SE of Berlin, described on the site as “the vendor of the products and exclusive contracting partner”. No UK company, Companies House number or UK address appears anywhere on the site.
How much is delivery and how long does it take?
£8.45 on UK orders under £130 and free above that, though the free threshold excludes bulky items, tyres and core parts. Tyres are £1.99 separately, and the Isle of Man, Jersey and Guernsey are £15.00. In-stock items ship within one to two days, with another one to two if the part is at a supplier’s warehouse, and the only carrier named is EVRI. There is no next-day option and no published cut-off time.
Can I send something back if I ordered the wrong part?
Yes, within 14 days and without giving a reason, but you pay the postage and the parcel goes to AUTODOC SE in Berlin. For anything that will not go in the post, the site estimates the cost as your original shipping charge plus 10 EUR. Keep the packaging intact: you can be charged for diminished value if the box is damaged, and fitting the part may also reduce what you get back.
What is the core charge on my order?
A deposit on your old part when you buy a reconditioned unit — the published example is £25.39 including VAT. It is refunded once your old part reaches their warehouse and passes examination, which they report within six to eight weeks. You have twelve months to send the old unit back, and if it fails examination the charge is kept, with two months to request the part back at their expense before it is scrapped.
Is there a phone number?
Not one we could find. The contact page publishes service hours of 7am to 8pm Monday to Friday and 7am to 4pm on Saturday, but no telephone number, and the email address on the company imprint is obfuscated so it cannot be read. Contact runs through the website’s own form.
How do I protect myself buying from abroad?
Pay by credit card or PayPal, so you have a route to a chargeback if something goes wrong. Check the dimensions and part number on the listing against the part you are removing, since there is no VIN lookup and the site makes no statement about who carries the risk of the wrong choice. Keep the order confirmation, photograph anything you return, and send it tracked.
Our verdict
For planned maintenance a week ahead, Buycarparts does the job: a genuinely large catalogue, a registration-number lookup that works, VAT-inclusive prices, £8.45 postage and free delivery over £130. The 14-day no-reason return with no restocking fee is better than several UK rivals offer. What you are trading away is recourse. The seller is AUTODOC SE in Berlin, no UK entity is named, there is no phone number, you pay to send anything back, and the non-postable return estimate is quoted in euros. Add the core-charge mechanics — a £25.39 deposit, a part posted to Germany at your cost, and six to eight weeks for a verdict that can still go against you — and the picture is clear enough. Order ordinary service parts here and save money; for anything urgent, heavy, or where you are not sure of the part number, a UK seller with a phone number and a free returns label is worth the extra few pounds.
Figures were taken from each provider's own published terms on 8 October 2026. Variable rates can change at any time — confirm the current rate with the provider before applying.
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