Park and Go Airport Parking

Our interest: we earn a commission if you book through the link on this page. It costs you nothing, and the agency fees, surcharges and liability wording below are reported exactly as Park and Go publishes them, whether they help the sale or not.

Park and Go came out well on price. We put eight days at Heathrow through its booking engine on 8 October 2026 and the cheapest result was £81.00 for a self-park product where you keep your own keys — and the basket still said £81.00 at the end, with no booking fee bolted on.

The company is real and long-established: Park & Go Services Limited, Companies House number 02809185, incorporated 14 April 1993, registered at Holtby Manor, Stamford Bridge Road, Dunnington, York.

One thing to fix in your head before you read the prices, because it changes who you can complain to. Park and Go is not a car park operator. In its own words it “acts as a booking agency for over 70 car parks at over 20 of the major UK Airports”, and “your car-parking contract is made with the car-parking supplier concerned, on its terms and conditions”.

What we were actually quoted

All of these are real quotes from the live engine on 8 October 2026 for 10 November 08:00 to 17 November 20:00 — eight chargeable days, for reasons we come to below.

The spread at one airport is the story: £81 to £148.99 at Heathrow for the same eight days. Meet and greet costs roughly £15 to £68 more than parking it yourself, and the gap between two meet-and-greet suppliers at the same terminal was £48.99. There is no single Park and Go price — there is a shelf, and it pays to read the whole shelf.

Why eight days for a seven-night trip? Because of this rule, which Park and Go states openly: “One day is calculated as a whole day, irrespective of departure or arrival times… a stay at the car park from Saturday to Saturday is calculated as 8 whole days.” A week away is billed as eight. Fair enough, but it means a quoted daily rate flatters the total.

The charges that are not in the headline price

Each car park has its own information panel, and that is where the extras live. We found four kinds, and you have to open the panel to see them.

• £8 short-stay car park exit fee on return, on the Gatwick valet products.
• £10 charged locally for any arrival or return to Heathrow Terminal 4 on Terminals Parking.
• £40 if Terminals Parking picks up or drops off outside 04:45 to 23:59.
• A general reservation that suppliers “reserve the right to charge you locally for additional days parking, airport access fees, for commercial vehicles or for vehicles larger than standard parking space”.

That last clause is the broad one. If you drive a long-wheelbase van or a seven-seater, price the trip by phone rather than trusting the online total.

On cancellation the terms are specific and strict:

• More than 24 hours before the first parking date: £9.50 administration charge.
• Inside 24 hours: 100% charge — nothing back.
• “Non Flex or Saver products cannot be cancelled or amended.”
• “Advance products cannot be cancelled or amended” — identified by the word Advance in the product name.
• “No refunds can be made for unused parking days once a booking has started.”

Cancellations are accepted by email only — “no cancellations will be accepted verbally” — and only during office hours. A cancellation waiver exists and buys you a full refund up to 24 hours before departure, minus the cost of the waiver itself, but we could not find its price published anywhere, even at the basket stage.

Worth flagging a wrinkle in how this is presented. The FAQ says “we do not charge booking or amendment fees”, which is true as far as it goes — our £81 basket added nothing. But a £9.50 charge to cancel is still a fee, and reading the FAQ alone you would not expect one.

Your keys, and where the car actually goes

If leaving your keys bothers you, read this section before anything else. The default across the site is that you hand them over: “Unless you have booked a self-park product, you will be required to leave your keys.” The FAQ explains why — so staff can move cars “for space management”.

That mattered in our pricing run, because the cheapest Heathrow option, at £81.00, is explicitly “Self-park and keep your keys”. The cheapest option and the most reassuring one were the same product, which does not happen often.

Cars on the other products do travel. Terminals Parking states that a “fully insured Terminals Parking chauffeur will drive your vehicle into our highly secured car park located just within 5 miles from the airport”, and its Terminal 5 park and ride warns that “during busy periods your car may be moved to our secondary compound within 5-10 miles radius of our main car park”. If you record your mileage, record it.

Transfer times are published per car park, and they vary more than you would guess:

• Maple Parking Heathrow T5: 4 minutes
• Manchester Drop and Go P16: 2 to 5 minutes
• Maple Parking Heathrow T2 and T3: 10 to 15 minutes
• Terminals Parking T5 park and ride: 15 to 20 minutes, “on demand”
• Meet and greet: no transfer — “you will be met at the Terminal itself”

Security claims are also made per car park rather than across the brand. Park Mark is held by some suppliers and not others — Cophall Farm at Gatwick is a “Park Mark Secure Parking Award Holder”, and Terminals Parking claims “Perimeter Fencing, CCTV, ParkMark Safer Parking award holder”. Check the panel for the car park you are booking, because the accreditation belongs to it and not to Park and Go.

Who is liable if the car comes back damaged

This is the part of an agency booking people discover too late, so here it is in the company’s own words rather than ours.

On Park and Go’s own exposure: “Park and Go Services total liability to the customer for any claim arising from use of the website is limited to the total cost of the booking.” On an £81 booking, that is £81.

On who you are actually contracting with: “Park and Go is an agent for the car-parking supplier. Your car-parking contract is made with the car-parking supplier concerned, on its terms and conditions. Each car-parking supplier will generally accept responsibility for its own negligence and will maintain an insurance policy accordingly. It will not accept responsibility for the acts of any third party and neither will it accept responsibility for your car or anything in it, which is covered by any other insurance policy.”

And the clause that decides most disputes: “Car Parking suppliers will disclaim any liability, if you do not notify them of any loss or damage to your vehicle before you leave the car park or airport.” Inspect the car before you drive off. Walk round it, in daylight if you can, and raise anything there and then.

Suppliers also exclude a familiar list: loose items, windscreens, windows and tyres, mechanical or electrical defects, hire or hotel charges however incurred, and personal possessions or valuables left in the vehicle. Contents are “left at owner’s risk”. No insured value cap is published for these car parks, which cuts both ways — there is no stated ceiling, but there is no stated cover either.

One more to know about: suppliers “have a lien for all charges due and will only release your car on production of this receipt or payment of the appropriate amount”. Keep the receipt on your phone.

There is no ATOL and no ABTA here, and none is claimed. Parking is not a package holiday so no bonding applies, but it does mean your money is not protected by a travel scheme. Pay by card.

Where the site is untidy

None of this is dishonest, but it is the kind of drift that tells you how closely a site is being watched, and two of them could cost you a journey.

Four airports are advertised that you cannot price. The navigation and footer list 23 airports; the quote dropdown offers 19. Bournemouth, London City, Prestwick and Teesside appear in the menus but not in the booking engine. If you came for one of those, you will leave empty-handed.

The office hours disagree. The contact page says 9:00am to 5:00pm Monday to Friday; the terms say 09:00 to 17:30 for cancellations and amendments. Since cancelling must be done in writing during office hours, and the penalty for being late is the full fee, that half hour is not academic. Send it well before 17:00.

Four different ages for the business. The About page says “established in 1995”; Companies House says incorporated 14 April 1993; the footer reads “© 1999 - 2026”; the FAQ claims “over 30 years”. The 1993 date is the documented one.

The registered name has an ampersand. Companies House holds “PARK & GO SERVICES LIMITED”, while the site writes “Park and Go Services Limited” throughout. Harmless, but use the ampersand version if you ever need to write a formal letter.

For the record, the contact details that do check out: 01904 379042, info@parkandgo.co.uk, correspondence to Park and Go, PO Box 830, York YO31 6EH, VAT number GB652814533.

Figures were taken from each provider's own published terms on 8 October 2026. Variable rates can change at any time — confirm the current rate with the provider before applying.