Loungepass.com Airport Lounge

Rates and terms checked 8 October 2026 · Airport Lounge · Compare100 editorial team

Our interest: we earn a commission if you book a lounge through the link on this page. It costs you nothing and we have not been paid to say anything in particular. The criticisms below are ours and they stay in.

Lounge Pass does something useful that most lounge schemes do not: it sells you one visit, with no membership, no annual fee and no card to carry. Prices for UK lounges run from about US$20 at the smallest regional airports to US$101 for a six-hour stay at Heathrow Terminal 4.

It also has a pedigree worth knowing about. Every page on the site carries the line “A Division of Priority Pass Limited”, and the company behind it is Priority Pass Limited, registered number 02728518, part of the Collinson group. This is not a reseller sitting between you and the lounge operator — it is the pay-per-visit arm of the biggest lounge network there is.

Now the thing a UK buyer needs before clicking: the site quotes every price in US dollars. We searched the booking results for a pound sign and found none, and there is no currency selector. You will pay in dollars at whatever rate and non-sterling fee your card applies that day.

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What it sells	Single airport lounge visits, no membership and no annual fee
Currency	US dollars only — no sterling prices and no currency selector
Cheapest UK lounge	US$20 adult, Amelia Earhart Lounge, City of Derry
Heathrow T3 and T5	US$71 adult, US$35 child
Longest UK stay sold	Six hours at Plaza Premium, Heathrow T4, US$101
Standard stay	Three hours unless the lounge page says otherwise
Entry deadline	No later than three hours after the time on your pass
Booking lead time	At least 24 hours before departure — no walk-ups
Cancellation	In writing, at least 24 hours ahead; nothing refunded inside that window
Cancellation charge	Never published — disclosed only at the time of booking
Unused passes	Not refunded “for whatever reason however occurred”
Children	2–11 inclusive; infants 0–1 free; five people maximum per booking
Seating	Unreserved and not guaranteed; admission is the lounge’s decision
UK coverage, tested	52 lounge listings across 24 UK airports — not the 48 airports the FAQ claims
Company	Priority Pass Limited, number 02728518, VAT GB 173 5401 21
Incorporated	3 July 1992; Lounge Pass brand founded 2003
Group	Collinson, alongside Priority Pass and The Club At lounges
ATOL / ABTA	Neither held nor claimed
Complaint deadline	Six months from the visit; ADR Group named as the dispute body
Terms last updated	9 June 2022

What UK lounges actually cost

These are the published adult and child prices we saw on 8 October 2026 for a country setting of United Kingdom, in the currency the site displayed them — US dollars.

Lounge	Airport	Adult	Child
No1 Lounge	Heathrow T3	US$71	US$35
Club Aspire	Heathrow T5	US$71	US$35
Plaza Premium	Heathrow T4	US$66	US$66
Plaza Premium, 3–6 hour stay	Heathrow T4	US$101	US$101
Clubrooms	Gatwick North	US$73	—
Club Aspire	Gatwick South	US$56	US$35
Escape Lounges	Manchester T2	US$67	US$48
No1 Lounge	Birmingham	US$65	US$35
Northern Lights Executive	Aberdeen Dyce	US$39	US$22
Rockliffe Lounge	Teesside	US$37	US$17
Amelia Earhart Lounge	City of Derry	US$20	—

Infants aged 0 to 1 go free, children are 2 to 11 inclusive, and a single booking takes a maximum of five people. Anything larger is a group booking and needs seven days’ notice by email.

Notice the shape of that table. The regional lounges are the bargains — Derry at US$20 and Teesside at US$37 are genuinely cheap for three hours indoors with a seat and a cup of tea. The London prices are not, and at Heathrow T4 the child pays the adult fare.

Three hours, and the clock is not generous

The standard entitlement is stated plainly in the terms: “A Means of Access provides for a maximum three hour stay in the Lounge unless otherwise indicated”. Several UK lounges spell it out on their own page as “Maximum 3 hour stay”.

There is a second clock most people miss. Entry “shall be at the discretion of the Lounge but in no event after three hours of the time shown” on your pass. So if your flight slips by four hours, the pass you bought for the earlier slot may simply not be honoured, and it is not refundable — the terms say Lounge Pass “will not refund Customers for any unused Means of Access for whatever reason however occurred”.

Heathrow T4 is the one UK lounge in the list that sells a longer stay: US$101 buys six hours instead of three. If you have a long connection, that is the option to look for.

One more line worth reading before you rely on it: a pass “entitles Customers to access the Lounge however seating in the Lounge is unreserved and cannot be guaranteed”, and Lounge Pass “has no control over the Lounge’s decision of whether to admit any Customer, the number of people allowed in at any time”. You are buying a ticket to try, not a reserved seat.

Book a day ahead: there is no walking up

This is the single most practical fact on the page. Lounge Pass requires that “all bookings must be made at least 24 hours in advance of your departure date”, and you need the confirmation to get in — “you will not be able to enter the lounge without it”.

So Lounge Pass is no use at all once you are at the airport staring at a four-hour delay. It is a planning tool, bought the day before. If you want to decide at the gate, you need the lounge’s own on-the-door price instead.

Cancellation runs on the same 24-hour hinge, and it must be in writing: “Cancellations must be advised in writing by letter, fax or by email to Lounge Pass within working hours at least 24 hours prior to the visit date and time at the lounge.” Inside that window, “no refund will be given”.

And here is a gap we could not close. Even when you cancel properly, the refund is the cost “less any cancellation charge advised at the time of booking”. That charge is never published. Not on the cancellation page, not in the terms. You find out what it is at the point of buying.

What you get once you are through the door

Food and drink vary by lounge, and Lounge Pass is careful not to promise: “generally lounges provide complimentary refreshments however this is not always the case. Where payment is required for refreshments or services you will be asked to pay directly at the lounge.”

Two concrete examples from the lounge pages themselves. No1 at Heathrow T3 offers a “Self-service buffet available” but notes “Champagne is subject to payment and payable directly to the lounge”. Aberdeen states “Premium alcoholic drinks are subject to additional payment by credit card only”. Read the individual lounge page before you assume the bar is open.

There is a dress code, and it is unusually specific. Lounges “do not allow certain items of clothing such as (but not limited to); sportswear, vest tops for men, football/rugby team shirts, sports tracksuits, clothing with offensive slogans or motifs, baseball caps, fancy dress, hair rollers or having hair rollers on show”. If you are travelling to a match in your shirt, change first.

Children’s rules are set by each lounge rather than centrally. At Gatwick South, “All children must be accompanied by an adult”; at Heathrow T3, “Children under 12 years may be restricted to use family areas and be supervised by an adult”. Alcohol is 18 and over everywhere.

The numbers on the site do not agree with each other

We check claims like these because they tell you how carefully a site is maintained, and this one has drifted.

The About page says Lounge Pass covers “over 500 airport VIP lounges worldwide – at over 300 airports across more than 100 countries”. The FAQ on the same site says “over 800 airport VIP lounges worldwide” at “over 400 airports”, and adds “48 UK airports”. Both cannot be right.

We tested the UK figure against the site’s own booking engine. A United Kingdom search returned 52 lounge listings across 24 UK airports — half the claimed number of airports. Twenty-four is still a good spread, and it includes places like Derry and Teesside that most schemes ignore. But 48 is not what the engine sells.

The “from £13.50” you may have seen on a search result is a third oddity. It appears only in the homepage’s meta description — the snippet Google shows — and nowhere on the site itself, where the equivalent claim is “from US$14.00”. The cheapest UK adult price we could actually find in the engine was US$20.

Even the company’s own PO Box postcode differs between pages: RH16 9LS on the contact page, RH16 9LR twice in the Conditions of Use. And the terms themselves are dated “Last updated 9 June 2022”, with an effective date of 1 May 2018.

Who you are buying from, and what protection you have

The trading entity is Priority Pass Limited, company number 02728518, VAT number GB 173 5401 21, registered at 3 More London Riverside, London SE1 2AQ. Companies House shows it incorporated on 3 July 1992 and active, with Priority Travel Group (Holdings) Limited holding 75% or more of the shares.

Lounge Pass itself “was founded in 2003” and describes itself as part of “Collinson Group which employs over 1,500 staff in 28 locations around the world”, alongside Priority Pass, Airport Lounge Development and the “The Club At” lounges. A thirty-four-year-old company filing accounts at Companies House is about as solid as this category gets.

On protection, be clear about what you are not getting. There is no ATOL and no ABTA, and neither is claimed — a lounge pass is not travel, so no bonding applies. If the company failed, your £50-odd lounge booking would be an unsecured claim. For a sum that size, paying by card is the protection that matters.

Complaints have a deadline: they must be “made within six months of the Lounge visit”, and the named alternative dispute resolution body is ADR Group of Rayleigh, Essex. Having a named ADR scheme at all is a point in its favour.

Contact details are published, which is more than some competitors manage: +44 (0)20 8865 3280, info@loungepass.com, and hours of 08:00–20:00 Monday to Friday and 09:00–17:00 Saturday.

Where it wins

Pay for one visit with no membership, no annual fee and no card to carry
It is Priority Pass's own pay-per-visit arm, not a reseller standing between you and the lounge
Regional lounges are genuinely cheap — US$20 at City of Derry, US$37 at Teesside, US$39 at Aberdeen
Infants aged 0 to 1 go free and children pay roughly half at most UK lounges
Heathrow T4 sells a six-hour stay, which suits a long connection
Twenty-four UK airports are bookable, including small ones most schemes skip
A named ADR scheme and a six-month complaints window are published
A real phone number, email and published opening hours
Priority Pass Limited has filed at Companies House since 1992
Each lounge has its own page listing facilities, dress code and child rules before you buy

Where it falls short

Every price is in US dollars, so a UK buyer pays an exchange rate and probably a non-sterling card fee
No sterling option and no currency selector anywhere on the site
The “from £13.50” figure appears only in the Google snippet; the site's own lowest claim is US$14 and the cheapest UK lounge we found was US$20
Bookings must be made 24 hours ahead, so it is useless for a delay you discover at the airport
The cancellation charge is never published — you learn it at the checkout
Nothing is refunded for an unused pass, whatever the reason
Entry can be refused after three hours past the time on the pass, with no refund
A seat is explicitly not guaranteed, and admission is the lounge's decision, not Lounge Pass's
The FAQ claims 48 UK airports; the booking engine returned 24
The site contradicts itself on lounge numbers: 500 lounges at 300 airports on one page, 800 at 400 on another
The PO Box postcode differs between two pages on the same site
The terms have not been updated since June 2022
No ATOL or ABTA bonding, so your money is unprotected if the company fails

Common questions

Can I buy a Lounge Pass at the airport?

No. Its own rule is that “all bookings must be made at least 24 hours in advance of your departure date”, and you need the booking confirmation to get in. If you are already at the airport, you need the lounge’s own on-the-door price instead.

Why are the prices in dollars?

That is how the site displays them, even with the country set to the United Kingdom. We looked for a sterling price and a currency selector and found neither. So a UK buyer pays a US dollar amount converted by their card issuer, usually with a non-sterling transaction fee on top. Factor that in before comparing with a lounge’s own sterling price.

How long can I stay?

Three hours, unless the lounge page says otherwise. Plaza Premium at Heathrow T4 is the UK exception, selling a six-hour stay for US$101 against US$66 for three. There is also a cut-off on arrival: entry is at the lounge’s discretion and “in no event after three hours of the time shown” on the pass.

Can I get my money back if my flight is cancelled?

Almost certainly not. Cancellations must be made in writing at least 24 hours before the lounge visit, and inside that window “no refund will be given”. The terms also state that unused passes are not refunded “for whatever reason however occurred”. Even a valid cancellation is refunded less a charge that the site does not publish.

Is my seat guaranteed?

No. The terms say seating “is unreserved and cannot be guaranteed”, and that Lounge Pass has no control over the lounge’s decision on whether to admit anyone or how many people it lets in. In practice refusals are rare, but you are buying access rather than a reservation.

Who owns Lounge Pass?

Priority Pass Limited, company number 02728518, registered at 3 More London Riverside, London SE1 2AQ and incorporated in July 1992. Every page carries the line “A Division of Priority Pass Limited”, and the site describes itself as part of the Collinson group alongside Priority Pass and the The Club At lounges. The Lounge Pass brand itself dates from 2003.

Our verdict

Lounge Pass is the right shape of product: one visit, one price, no membership, and it comes from Priority Pass itself rather than a middleman. At US$20 in Derry or US$37 at Teesside it is cheap enough to buy on a whim, and the six-hour option at Heathrow T4 for US$101 is the best thing here for a long connection. Two things should shape how you use it. First, it is priced in dollars with no sterling alternative, so compare the real cost including your card's non-sterling fee rather than the headline. Second, the 24-hour booking rule means this is something you buy the day before, not when a delay appears on the board — and once bought it is effectively non-refundable, with a cancellation charge the site never states. Read the individual lounge page for the dress code, the child rules and whether the drinks are actually included, then book a day ahead with a card that does not punish you for spending dollars.

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