Bigblu Broadband Satellite Internet

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Bigblu sells satellite broadband to British homes for £24.99 per month, quoting “average speeds of 21 Mb/s”, an “uncapped, unlimited data allowance” and the offer to “simply cancel within 14 days of installation” if the service disappoints. Orders go through one number, 01869 722 425, on the same Bicester dialling code the brand has used since it traded as Avonline. Figures checked on 12 October 2026 against the provider’s own site.

That is a genuinely low price for a dish, and for a property beyond the reach of a cable it may be the only offer on the table. The brand has real history behind it too: the business it grew out of had been selling satellite broadband since 2002, and at its height it served more than 49,000 European customers on revenue of about £34.6 million a year.

One thing belongs up here rather than further down, because it decides what a reader does next. The ordering page names no company. There is no trading name, no company number, no VAT number and no registered address anywhere on it, and the brand’s own terms, complaints and about pages cannot be read. Meanwhile the register shows every British company that has carried the Bigblu name either dissolved, in liquidation or filed for strike-off, the AIM-quoted parent gone private on 18 December 2025, and the operating company that used to run this service in a creditors’ voluntary liquidation that began on 7 March 2025. None of that proves the service is not being delivered — the site is live and taking enquiries. It does mean one question is worth asking on the phone before any money changes hands: which company am I contracting with, and what is its number?

What £24.99 buys, and the four numbers the page leaves out

The offer is a single package rather than a ladder of tiers, which makes it unusually easy to read. £24.99 a month buys a service the provider describes as averaging 21 Mb/s with an uncapped, unlimited allowance, and a 14-day window after installation in which an unhappy customer can walk away. For a rural household that has been choosing between a copper line delivering 2 or 3 Mb/s and nothing at all, the headline rate is a fair price and the absence of a data cap matters more than the speed does.

Four numbers a buyer needs are missing. There is no contract length, so the commitment behind the £24.99 is unknown; there is no hardware charge and no installation charge, and a dish, a modem and a visit from an engineer are not free in any other part of this market; and there is no minimum or guaranteed speed. An average is not a floor. The brand’s own predecessor used to publish both halves of that pair, promising a 9 Mb/s guaranteed minimum average against an “up to” ceiling of 20 Mb/s, measured on a 30-day rolling basis, and renting the hardware at £5 a month on a two-year term with £50 upfront. The current page has the price and none of the structure.

Set the speed against the standard the regulator uses and the package clears it comfortably. Ofcom’s right-to-request guidance, published 8 August 2023 and last updated 19 June 2026, defines a decent connection as 10 Mbit/s down and 1 Mbit/s up, and lets a householder ask for one where the only decent service available costs more than £59.60 a month. At 21 Mb/s average and £24.99, this sits above the speed floor and well under half the price threshold — which is the strongest thing that can be said for it on paper, and worth saying before anything else.

Four company names, one brand, and a register that keeps score

Three separate corporate strands carry the Bigblu name at Companies House, and reading them in order explains why the ordering page is so thin. The first is the retail business a reader may remember: Avonline Satellite Services Limited, incorporated 26 May 2016, renamed Bigblu Services Limited on 31 August 2018 and carrying company number 10201939, with its parent Bigblu Services Holding Ltd (10177312, incorporated 12 May 2016) doing the same thing on the same day. Both are registered at 60 Gracechurch Street, London EC3V 0HR, both are listed under SIC 61300 — satellite telecommunications activities, and both show the status words “Active proposal to strike off”. Their last accounts were made up to 30 November 2022; the next set, to 30 November 2023, fell due on 30 November 2024 and the register flags them as overdue. Their confirmation statements are overdue too, one since 31 May 2025 and the other since 6 June 2025.

The second strand is the company that actually ran the service. Satellite Solutions Worldwide Limited was incorporated on 27 November 2008, became Bigblu Operations Limited on 31 August 2018, and was renamed again — to BRDY Broadband Ltd — on 18 July 2024, on a resolution dated two days earlier. Its company number is still 06759661 and its SIC code is still 61300. Its status is Liquidation.

The third is the listed parent, and its name has changed four times in eleven years. Cleeve Capital Limited was incorporated on 17 September 2014, became Cleeve Capital plc on 20 November 2014, Satellite Solutions Worldwide Group plc on 8 May 2015, Bigblu Broadband plc on 23 May 2018, and plain Bigblu Broadband Limited on 15 December 2025. That company, number 09223439, is the only one of the group still shown as straightforwardly active. It has moved to a law firm’s address — c/o Arch Law, Floor 2, 8 Bishopsgate, London EC2N 4BQ, changed on 11 June 2025 — its last accounts were made up to 30 November 2024 and filed on 9 June 2025 as a 106-page group filing, and no accounts for the year to 30 November 2025, due by 31 August 2026, appear in its filing history. Three directors left within six weeks of the delisting: Michael Tobin on 31 December 2025, and Philip David Moses and Paul Arthur Howard on 24 January 2026.

Sold to Eutelsat, sold on again, then wound up

The reason a 2002-vintage satellite business has three sets of names is that it was sold twice in three years, and both transactions are on the public record with figures attached.

On 31 July 2020 Bigblu Broadband plc announced the disposal of the entire issued share capital of Bigblu Operations Limited and its subsidiaries to Eutelsat S.A. The consideration was up to £39.3 million on a cash-free, debt-free basis: £36.8 million on completion, a further £1.0 million once the completion accounts were settled, and up to about £1.5 million more over the following twelve months, with Eutelsat also assuming around £13.9 million of net working capital creditors. The group’s European presence at the time covered eleven countries — France, Germany, Greece, Hungary, Ireland, Italy, Norway, Poland, Portugal, Spain and the UK — although the Norwegian business, BigBlu Norge AS, was excluded from the sale and stayed with the seller. On unaudited pro forma figures for the year to 30 November 2019 it turned over about £34.6 million with adjusted EBITDA of about £5.6 million and more than 49,000 customers, roughly 2,200 of them on fixed wireless in Italy. Shareholders backed it at a general meeting on 28 August 2020, with irrevocable undertakings and letters of intent over about 46.5% of the share capital, Harwood Capital alone accounting for 22.7%.

Eutelsat kept it for under three years. On 15 June 2023 the operator announced it was disposing of its European broadband retail activities, Bigblu Operations Ltd among them, across the same ten-market footprint, to what it described only as “an experienced private operator” — a buyer it did not name, then or since. The register dates the handover precisely: Eutelsat S.A. ceased to be a person with significant control on 21 July 2023. Eutelsat’s stated reason was its own shift to wholesale distribution rather than anything about the retail book.

What happened next is the part a prospective customer should know. The renamed BRDY Broadband Ltd passed an extraordinary resolution to wind up on 7 March 2025, and a creditors’ voluntary liquidation — the insolvent kind — commenced the same day. Two practitioners were appointed on 7 March 2025: Alan Brian Coleman of FTS Recovery Limited, 3rd Floor Tootal Building, 56 Oxford Street, Manchester M1 6EU, and Marco Piacquadio, of Ground Floor, Baird House, Seebeck Place, Knowlhill, Milton Keynes MK5 8FR. A statement of affairs was filed on 17 March 2025 and the liquidators’ statement of receipts and payments, covering the year to 6 March 2026, was filed on 13 May 2026 and runs to 19 pages. The registered office has moved three times during the liquidation, most recently on 21 August 2026 to Suite 4C, Manchester Club, 81 King Street, Manchester M2 4AH.

£25m for Australia, £6.1m back to shareholders, and the exit from AIM

While the European retail business was changing hands, the quoted parent was selling the rest of itself. The largest remaining asset was SkyMesh Pty Ltd, an Australian satellite retailer with more than 50,000 customers at 31 October 2024 and a 46% share of NBN Co’s Sky Muster service at 30 September 2024. Audited revenue for the year to 30 November 2023 was about £25.4 million with adjusted EBITDA of about £5.2 million, although net assets at 31 May 2024 were approximately negative £3.1 million.

On 2 December 2024, under a sale agreement dated 29 November 2024, the company announced the disposal of SkyMesh to SKM Telecommunication Services Pty Ltd, a bidco formed by Salter Brothers Asset Management, for up to AUD$50.20 million (about £25.67 million) — which the board called a return of up to 2.2 times the AUD$23.0 million the group had invested. The structure was 59.8% in cash on completion, capped at AUD$30.00 million, 26.5% in 13,320,581 shares in the buyer at A$1.00 each, and 13.7% — about AUD$6.88 million — deferred to the first anniversary, less an uncollected AUD$2.80 million of customer debt arising from a July 2023 system implementation. Because this was a fundamental change of business under AIM Rule 15, shareholders had to approve it; they did, on 20 December 2024, and completion followed on 23 December 2024.

By then the company had told its own shareholders what it had left: the New Zealand trading operations, a 2.8% stake in Quickline Communications plus loan notes carried at £3.9 million accruing roughly £15,000 of interest a month, around 33.7% of the Australian buyer (about 24.7% fully diluted), and a subsidiary distributing Starlink. The Quickline figure is worth pausing on: in 2020 the group had held 69.7% of it.

The last act came a year later. On 19 November 2025 the board proposed cancelling the AIM quotation, citing “the management time, the associated additional adviser costs and regulatory burden” and concluding that “the costs and constraints of remaining on AIM are no longer justified”. The figures in that notice are the clearest measure of what was left: a market capitalisation of about £8.1 million, interim revenue of £0.3 million, an adjusted EBITDA loss of £0.2 million, and remaining operations described as mainly in New Zealand. The Australian cash — AUD$30.0 million, about £14.9 million — had repaid the Santander facility and funded a tender offer returning £6.1 million to shareholders. Directors held 1,055,749 shares, about 2.42% of the company, which puts roughly 43.6 million shares in issue and the implied price near 18.6p — arithmetic from those two published figures rather than a quoted price.

Shareholders approved both resolutions on 8 December 2025: cancellation by 16,178,729 votes to 420,939 (97.46% in favour) and re-registration as a private company by 16,198,886 to 400,782, with 21,148 votes withheld on each. Re-registration was certified at Companies House on 15 December 2025, and admission to AIM was cancelled at 07:00 on 18 December 2025, the last day of dealings having been 17 December. A matched bargain facility with JP Jenkins was arranged so that shareholders could still trade, with the company reserving the right to review or withdraw it.

The Starlink company the group said it was keeping

The December 2024 circular named the subsidiary that was supposed to carry the group forward: Bigblu Broadband Group Services Ltd, described in terms as the company “which distributes Starlink”. Combined New Zealand and Starlink revenue was forecast at about £0.5 million for the year to 30 November 2024 and about £1 million for FY25. On a group that had just sold a £25 million-turnover business, that was the whole of the plan.

The register shows what became of it. Company 15960851 was incorporated on 17 September 2024 with a statement of capital of GBP 0.01. It never filed a set of accounts. It applied to strike itself off on 18 April 2026, a first Gazette notice for voluntary strike-off followed on 28 April 2026, and the final Gazette recording it as dissolved was filed on 14 July 2026. Nineteen months, one penny of capital, no accounts.

It did not go alone. Bigblu Broadband New Zealand Limited (15960667), incorporated the same day on the same GBP 0.01, followed exactly the same sequence to the same date, and so did Bigblu Broadband (EMEA) Limited (16298783). Three companies dissolved by voluntary strike-off on 14 July 2026, one of them the vehicle bearing the name of the country the board had described eight months earlier as where its remaining operations lay. These were UK-registered holding companies rather than the operating businesses themselves, so their removal is not proof that any trading operation has stopped — but it is the group’s own paperwork, and it points one way.

There is a smaller detail in the same filings worth noting, because it is the only sign of fresh money anywhere in the group. On 16 September 2025 the parent notified Christopher Harwood Bernard Mills as a person with significant control with effect from 4 September 2025; a new charge was registered on 23 December 2025, created the day after the delisting took effect, and runs to 29 pages. Three earlier charges were released on 15 December 2025 and formally satisfied in full on 26 March 2026. A capital reduction on 2 May 2025 cancelled shares and cleared the share premium account, moving stated capital to GBP 8,827,052.70.

Who answers when the dish stops working

This is the question the thin ordering page makes impossible to answer, and it is worth separating two things that are often run together. Ofcom’s automatic compensation scheme — £10.34 for each calendar day a fault goes unrepaired beyond two working days, £32.31 for a missed engineer appointment and £6.46 for each day a service starts late — is voluntary, and exactly ten providers have signed it. No satellite provider is among them and none ever has been, so a Bigblu customer has no claim to those amounts. That is a fact about the technology’s place in the market rather than about this seller.

Membership of a dispute scheme is different, because it is not voluntary. Ofcom states the obligation plainly: “All telecoms providers offering services to consumers and small businesses must be a member of one of these schemes”, the two approved schemes being the Communications Ombudsman and the Communications and Internet Services Adjudication Scheme (CISAS). Which of the two covers this service could not be established. The homepage names neither, and the site’s /complaints/, /terms-and-conditions/ and /about-us/ pages are all closed to automated reading, so the scheme, the early-termination charge and the contracting entity could not be checked from the documents. Treat that as unconfirmed rather than absent, and ask on the phone: the scheme name, and the company number behind it, are two sentences for a salesperson to supply.

The liquidation makes the question practical rather than academic. In a creditors’ voluntary liquidation an ordinary customer ranks as an unsecured creditor, behind the liquidators’ fees, behind secured lenders and behind preferential claims — which is the back of a queue that rarely reaches the end. A customer who had paid for hardware or a period of service in advance of BRDY Broadband’s wind-up on 7 March 2025 would have been in exactly that position. Anyone buying now should establish which company takes the payment before taking the dish, and should prefer a payment method with its own protection: a credit card purchase over £100 carries rights against the card issuer that a debit card or a direct transfer does not.

Independent measurement is no help here either, and the reason is structural. Ofcom’s quarterly complaints tables name only providers above a market-share threshold, which no satellite retailer reaches, and the annual consumer broadband surveys cover the large fixed-line names. No ratings body publishes a score for this service, so there is nothing to set against the corporate record above.

A brand with two addresses, one of which now sells something else entirely

The ordering site, broadband.bigblu.co.uk, was live and quoting £24.99 when it was checked on 12 October 2026. The domain a reader is far more likely to type is bigblu.co.uk, and that one no longer belongs to the business. On the same date it returned an HTTP 302 redirect to atomic-london.co.uk, a site whose content is a ranking of online casinos not covered by GamStop, carrying the notices “18+ Gambling can be addictive” and “We may receive a commission if you sign up via our links”, and whose own canonical tag points at a third unrelated domain. There is no mention of satellite broadband anywhere on it.

That is what an abandoned brand domain usually looks like once it has passed through the expired-domain market, and it is a hazard for anyone searching the brand by name rather than following a link. It is also the sharpest single illustration of the gap between the two halves of this review: one subdomain still selling a product, and the main address of the business pointed at a gambling affiliate.

It is worth remembering what this product was built for, because the policy backdrop has moved further than the dish has. In December 2015 the government rolled out a subsidy scheme for satellite connections aimed at an estimated 300,000 UK properties that could not get an affordable service of at least 2 Mbps, knocking around £350 off the cost of a dish and installation in return for a 12-month minimum subscription. The bar at the time was 2 Mbps. Ofcom’s current floor is 10 Mbit/s, and a household can require BT to spend up to £3,400 on building its share of a connection before satellite needs to be considered at all. A geostationary service averaging 21 Mb/s is a reasonable answer to the old question; the universal service request is free to make and is worth making first.

Figures were taken from each provider's own published terms on 12 October 2026. Variable rates can change at any time — confirm the current rate with the provider before applying.